![]() “We realized that all of our requirements would be met with Flare’s robust features, such as top navigation and enhanced search functionality,” said Andrew Smith, technical writer at cleverbridge. The workshop reconfirmed that MadCap Flare provided all the features cleverbridge’s writers required to design, build and maintain the website. To ensure that they would be using the right software for the website, the team began an evaluation process, which included a workshop with a technical communications consultant highly familiar with MadCap Flare. ![]() In early 2016, the cleverbridge technical communications team decided to move to an online Help system that would be intuitive and easy to search. ![]() The site was built using the single-source, multi-channel publishing and modern web design capabilities of MadCap Flare. Today, cleverbridge executes on that initiative by delivering an HTML5-based Help website with top navigation and responsive design that automatically adjusts to users’ screens regardless of the devices they use. In supporting clients’ and internal users’ use of its e-commerce platform, cleverbridge has placed a priority on delivering documentation via a modern web experience. Relying on cleverbridge’s flexible platform and unique consultative approach, clients across a range of industries are growing their digital businesses by building long-term customer relationships and maximizing global recurring revenue. The company’s cloud-based ecommerce platform simplifies recurring billing, optimizes the customer experience, and offers comprehensive global payment capabilities–all in one place. When organizations around the world seek global e-commerce, billing and payment solutions for their digital goods, services, and software as a service (SaaS) offerings, they increasingly turn to cleverbridge.
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